Event conditions of the Düsseldorf Oktoberfest

Tickets

1. Tickets can only be purchased from authorized sales partners.
2. Cancellation or return of purchased tickets is not possible. The purchase is binding.
3. The tickets guarantee admission until 19:00. After this time, other guests may take the seat and the ticket will expire. There is no entitlement to a refund.
4. Tickets at the box office must be paid for in cash or cashless on the day of the event. Admission is only possible with a valid ticket and in compliance with the official requirements. This includes in particular requirements in connection with pandemic or endemic situations. If the ticket holder is unable to meet these requirements, there is no entitlement to a refund.
5. Tickets that are not authorized by Just Festivals Event Media GmbH are invalid at the event.
6. The resale of tickets is not permitted.
7. Just Festivals Event Media GmbH can stop the sale at any time without giving reasons.
8. If the event is postponed, tickets already purchased will remain valid. A return is excluded.

Reservation

1. Reservations for entire tables are only possible when booking at least 2 x 4-person tickets (e.g. area A and B of a table) or VIP tables.
2. Table reservations are only held until 18:30. After this time they may expire.
3. The schematic representation of the tables in the booking tool is for orientation purposes only. The actual table location may differ from both the position in the tent and the orientation.
4. The organizer reserves the right to move guests to other tables of equal value if necessary.

Re-entry

When leaving the tent, there is no entitlement to guaranteed re-entry.

Program

1. The program can be found in the flyers, on the website or in other advertising material.
2. The program, including the artists, is subject to change.
3. Just Festivals Event Media GmbH may shorten or extend the duration of the event.
4. There is no entitlement to a refund in the event of cancellation or program changes.

Bringing along food, drinks and objects

1. Guests may not bring their own food or drinks to the event.
2. Prohibited items: Weapons, drugs, pyrotechnic articles, sparklers, flares, glass containers or other dangerous items.
3. In the event of violations, the guest may be expelled from the event site. A refund of the admission price is excluded.
4. The organizer reserves the right to carry out checks on bags and objects.

Sound and image recordings

By entering the event site, guests agree that photographs and video recordings showing them as participants may be used for advertising and documentation purposes. This is done without remuneration and without time restrictions.

Protection of minors

Admission to the event is only permitted from the age of 18. Young people under the age of 18 are not permitted to enter, even if accompanied by an adult.

Stage and security

1. Entering the stage and overcoming barriers is prohibited and will result in immediate expulsion from the premises.
2. Guests who cause damage to the stage equipment or injury to others are fully liable.

Dancing on tables and benches

1. Dancing on benches is permitted and is part of the festival atmosphere.
2. Dancing, standing or sitting on tables is prohibited.
3. Guests who violate this rule will be removed from the tent by security staff.

Dress code

The Düsseldorf Oktoberfest thrives on its unique atmosphere, which is characterized by the festively decorated tent, Bavarian music, top-class artists and, above all, the guests. To emphasize the authentic atmosphere of an Oktoberfest, traditional dress is an important part of the event.

We would like to expressly invite you to dress appropriately for the theme. Traditional costumes such as dirndls, lederhosen and traditional shirts are not compulsory, but are worn by most guests. Those who come without appropriate clothing may feel uncomfortable, as the vast majority of visitors are dressed traditionally and this contributes to the special atmosphere.

Recommended clothing:

• Traditional costumes such as dirndls, lederhosen, traditional shirts or blouses.
• T-shirts are only suitable in combination with leather trousers.

Unsuitable clothing:

• Office outfits, especially checked office shirts.
• Lumberjack shirts.
• T-shirts with slogans of any kind.
• Carnival costumes or similar disguises.

Further information:

• Guests who appear in inappropriate clothing may feel out of place.
• The final decision on admission lies with the staff on site.
• Further information can be found at: www.das-duesseldorfer-oktoberfest.de/dresscode.

Toilets

1. There are free and paid toilets available, some of which are barrier-free.

Theft and loss

1. The organizer accepts no liability for lost or stolen items.

Domestic authority

1. The organizer reserves the right to expel guests from the event site who behave inappropriately or pose a danger to others.
2. The domiciliary rights are exercised by the security staff and Just Festivals Event Media GmbH.
3. There is no entitlement to a refund of the admission price.

Additional notes

1. Payment can be made in cash or cashless.
2. There are no parking spaces available on the premises.
   Please use public parking lots.
3. Instead of a checkroom, we offer lockers that can be booked in advance or on site.