FAQ - EVERYTHING ABOUT OUR TICKETS
Tickets
After successful payment, the tickets will be sent automatically by e-mail within a few minutes. You can access your personal my.ticket.io portal via the link in the confirmation e-mail to download your tickets.
Yes, immediately after your purchase you will receive a confirmation email with your tickets attached. If the e-mail is not in your inbox, please check your spam folder.
Unfortunately, booked tickets cannot be canceled after the purchase has been completed.
Both!
You can book individual seats or 4-person tickets directly with us.
However, if you would like to book a whole table (for 8 people), please buy 2 x 4-person tickets for the same table, e.g. 103A and 103B.
This way you have a whole table to yourself. Areas "A" and "B" belong to the same table and offer enough space for 8 people. 😊
No, a standing room ticket does not entitle you to a seat. Even if seats at a table appear free at short notice, sitting down is not permitted in order to avoid misunderstandings.
Yes, you are bound to the seat you have booked. It is not possible to move to another table, but you may move freely around the marquee at any time. There is no obligation to sit.
With a standing ticket, you can move freely around the marquee, beer garden and open spaces. There are standing tables in the tent, but there is no entitlement to a specific seat or table.
Yes, the box office opens on every event day at:
- Thursday: from 16:30
- Friday: from 16:00
- Saturday: from 14:00
- Sunday: from 11:30 am
However, tickets are only available here subject to availability. For guaranteed admission, we recommend buying in advance.
Yes, mobile tickets and Print@home tickets can be shown directly on your cell phone. It is not necessary to print out the tickets.
Yes, admission is only granted with a valid ticket and ID card. Please bring both with you.
The Düsseldorf Oktoberfest thrives on its unique atmosphere, which is characterized by the festively decorated tent, Bavarian music, top-class artists and, above all, the guests. To emphasize the authentic atmosphere of an Oktoberfest, traditional clothing is an important part of the event.
We would like to expressly invite you to dress appropriately for the theme. Traditional costumes such as dirndls, lederhosen and traditional shirts are not obligatory, but are worn by most guests. Those who come without appropriate clothing may feel uncomfortable, as the vast majority of visitors are dressed traditionally and this contributes to the special atmosphere.
Recommended clothing:
- Traditional costumes such as dirndls, lederhosen, traditional shirts or blouses.
- T-shirts are only suitable in combination with leather trousers.
Unsuitable clothing:
- Office outfits, especially checked office shirts.
- Lumberjack shirts.
- T-shirts with slogans of any kind.
- Carnival costumes or similar disguises.
Further information:
- Guests who appear in inappropriate clothing may feel out of place.
- The final decision on admission lies with the staff on site.
- Further information can be found at: www.das-duesseldorfer-oktoberfest.de/dresscode.
Tickets are available online via our website and at all known advance booking offices.
As the seats are fixed bookings, it is not possible to cancel or refund after purchase.
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